What’s Covered?

What’s Covered?

• Accidental Insurance Cover: INR 50,000

• Permanent Disability Cover: INR 50,000

• Accidental OPD Reimbursement (without overnight hospitalization): INR 10,000

How to File a Claim

In case of an accident, claims are directly handled by the Health & Travel Administration Team (HAT) at Bajaj Allianz.

Ways to Reach HAT:

• Call (Toll-Free): 1800 103 2529

• Email: hat@bajajallianz.co.in

• Courier Documents To: Bajaj Allianz General Insurance Co. Ltd. Health and Travel Administration Team Bajaj Finserv Building, 2nd Floor, Behind Hyatt Hotel Off Nagar Road, Viman Nagar, Pune 411014

Claim Assistance & Queries

1. Claim Intimation (Register Your Claim)

• Call Toll-Free: 1800 103 2529 • Share details like Policy Number, ISIC Card Number, Name, and Patient Information. • The call centre executive will guide you through the next steps.

2. Check Claim Status / Get Support

• Web Link: Claim Status Portal • Chat Bot (BOING): Click here | Video Guide • Call Centre: 1800 103 2529 | STD: 020 30305858 • Customer Care: hat@bajajallianz.co.in

Important Notes

• Insurance starts 30 days after ISIC card activation. • All claims are processed and settled by Bajaj Allianz. • Typical settlement time: 15–20 working days after document submission. • As per IRDA regulations, claims are paid to the insured/nominee only.
Documents Required (Summary)

Documents Required (Summary)

Accidental Death
• Claim form (signed) • Death certificate (attested) • Post-mortem / FIR / police reports (if applicable) • Hospital death summary
Permanent Disability (PPD/PTD)
• Claim form (signed) • Doctor’s certificate (diagnosis + treatment details) • Permanent disability certificate (Govt. authority) • Medical reports / X-rays
Temporary Disability (TTD)
• Claim form (signed) • Doctor’s certificate (injury + treatment details) • Medical fitness certificate • Employer leave certificate & salary slip • X-rays, reports, consultation papers
Accidental Hospitalization
• Claim form (signed) • Original discharge summary & hospital bills • Pre & post-operative reports/X-rays • KYC documents (PAN, Passport, Voter ID, etc.) • Cancelled cheque / bank passbook for NEFT transfer